Accessibility Statement

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Artsana Accessibility Policy

Artsana USA, Inc. (“Artsana”) is committed to ensuring that all individuals, including but not limited to those who are visually impaired, hearing impaired, or have other disabilities, can access all of the information and services offered by Artsana through the https://www.chiccousa.com/ website.

Artsana is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA and complying with Americans with Disabilities Act (ADA) effective communication requirements, and other applicable regulations.

To accomplish this, we have partnered with eSSENTIAL Accessibility to administer our accessibility program and oversee its governance. Their accessibility program evaluates and audits our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.

We recognize that accessibility and usability are not always possible in every area of the website, or for those visitors using assistive technologies and devices. Artsana uses manual, functional and technical methods to conduct such evaluations and to remediate issues uncovered by these audits. Please be aware that our efforts are ongoing.

We welcome your feedback on the accessibility of https://www.chiccousa.com/. If you have specific questions or feedback about this website’s accessibility or need assistance using specific features, please contact us via telephone at 1.877.424.4226 or via email at info.usa@artsana.com. If you have found an inaccessible area on the website, please specify the web page or element and provide any other relevant information to help us locate the problem and resolve this issue for you.

In the event a page cannot be made accessible, we will work to make a text version of the content available. Please contact us via telephone at 1.877.424.4226 or via email at info.usa@artsana.com to request a specific electronic format. Please provide us with your contact information, the format you require, the web page address and the location of the content.

We welcome your questions about this accessibility statement and comments on how to improve our website’s accessibility.