We do our best to respond to emails within three business days.
Want it by Christmas?
Use the calendar below to determine which shipping option you should choose.
- Select Ground Shipping
- Select 2 Day Shipping
- Select Overnight Shipping
Customer Service is open Monday - Friday, 8 am - 5 pm (EST) except on the days listed below.
Customer Service is closed December 23 - 26, 2023 and December 30 - January 2, 2024.
When you call
Call us toll-free 1-877-424-4226
Have the following information ready...
- Model Number*
- Serial Number*
- Date of Manufacturer*
* this information is located on a white sticker on the frame of your product
For Warranty Questions, please have the following available:
- Proof of Purchase
Canada Customers: Contact our Canadian Service Center at 1-800-667-8184